Privacy Policy
This privacy policy sets out how www.buzzcodes.co.uk uses and protects any information that you give us when you use this website. It explains in detail the types of personal data we may collect about you when you interact with us and, it also explains how we’ll store and handle that data and keep it safe. We are committed to ensuring that your privacy is protected.
Should we ask you to provide certain information by which you can be identified when using this website then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page and, you should check this page to ensure that you are happy with any changes.
We will only use the information you provide for legitimate business purposes, that enable us to complete the contractual obligation involved in the supply of a prize Reward.
What is buzzcodes.co.uk?
This is an independent website owned and operated by Avinity Limited on behalf of the Buzz Bingo Group. It exists to allow consumers who have a valid award code to claim their prize Reward entitlement, using this website to do so.
To claim a prize associated with any unique award code, you will need to provide personal details such as your name, email address, postal address and telephone number(s) in order that we may affect fulfilment of the prize which you are entitled to, this policy will describe how we use that data.
We will also retain your data in order to assist you with any customer service issues, for example fulfilment issues or where there are problems experienced in the redemption of digital Gift Cards.
Save for our fulfilment partners, where providing personal information is necessary for them to complete delivery of a prize to the address you provide, we will not share your details with any third party.
Where your prize Reward involves a digital Gift Card or the provision of a third-party service then you will be subject to the terms and condition of the provider. The provider may need to collect and use your personal information and such use will be in accordance with their own data policy.
If the law requires us to, we may need to collect and process your data. For example, we can pass on details of people involved in fraud or other criminal activity affecting us to law enforcement.
How long do we keep your personal data?
Typically, we will only retain your data for about 3 months after your prize claim though we can retain access to your transactional information for 7 years.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We secure access to all transactional areas of our websites and apps using ‘https’ technology. Access to your personal data is password-protected and, we maintain our systems using the latest software updates.
Any data that we hold on you is retained and stored at locations inside the European Economic Area (EEA). If we have cause to change our practises and seek to transfer your personal data outside of the EEA we will only do so after we have notified you of our intention and sought your approval. If you are based outside the UK and place an order with us, we will transfer the personal data that we collect from you to our business in the UK.
Links to other Websites
Our website may contain links to other websites of interest or those of our Affinity Partner. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
In line with our Terms and Conditions, save for any association between you and the involved Promoter for the exchange of information, we warrant that we shall not license or sell any list of user details or any personal information collected to any third party for any purpose whatsoever.
What are your rights with regards to the data we hold?
You can at any time access the data we hold about you (this is normally free of charge and we’ll let you know if not), or request that we correct whatever we hold which is incorrect, out of date or incomplete.
Your right to withdraw consent
Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent – you just need to contact us to let us know.
We will always need to confirm your identity should you wish to make any changes to the data we hold.
We’ll always do our best to ensure that you are satisfied with the way your data has been handled, however if you are not satisfied then we hope you will contact us in the first instance. If however, you want to take things further then you have the right to make a complaint to the Information Commissioner’s Office (ICO). You can contact them by calling 03031231113 or go online to https://www.ico.org.uk/concerns.
If you are based outside the UK, you have the right to lodge your complaint with the relevant data protection regulator in your country of residence.
If you have any questions about this policy, please contact us at hello@buzzcodes.co.uk