Frequently Asked Questions
How does it work?
If you’ve received a unique “claim code,” enter this code in the box provided on the homepage in order to view the prizes you are eligible for. Make your prize selection and follow the rest of the process as instructed. We’ll send an email confirming your choice, and then organise to send your prize to your nominated address. It's that simple!
If your selection is a digital Gift Card then, this will be sent to the email address you provide within three [3] working days. If you select a product we will arrange for this to be delivered to the postal address you provide by our fulfilment partner, DPD. Please allow up to twenty-eight [28] days for delivery.
Once I claim my prize what happens?
We’ll organise to send your prize to the address you give us during the prize claim process. If your selection is a digital Gift Card then, this will be sent to the email address you provide within three [3] working days. If you select a product we will arrange for this to be delivered to the postal address you provide by our fulfilment partner, DPD. Please allow up to twenty-eight [28] days for delivery.
For digital Gift Cards, the email you receive will contain the necessary redemption instructions telling you exactly how to use the digital Gift Card. It will also provide information on the T&Cs applicable to the Gift Card, published by the issuer.
How is my prize delivered?
If your selection is a digital Gift Card then, this will be sent to the email address you provide during the prize claim process within three [3] working days. If you select a product we will arrange for this to be delivered to the postal address you provide by our fulfilment partner, DPD. Please allow up to twenty-eight [28] days for delivery.
When will my prize be received?
If your selection is a digital Gift Card then, this will be sent to the email address you provide during the prize claim process within three [3] working days. If you select a product we will arrange for this to be delivered to the postal address you provide by our fulfilment partner, DPD. Please allow up to twenty-eight [28] days for delivery.
How long are digital Gift Cards valid for?
On the email you receive providing your digital Gift Card you'll find the expiry date clearly detailed, together with a link to any applicable T&Cs published by the issuer. Don't worry, all of the Gift Cards give you at least twelve [12] months to use them!
My digital Gift Card isn’t working?
No worries, please contact us at hello@buzzcodes.co.uk providing us with details of your digital Gift Cardand we’ll take a look for you.
I’ve lost my digital Gift Card, help!
Simply contact us at hello@buzzcodes.co.uk and we'll get these resent to you.